PLEASE NOTE

  BY CREDIT/DEBIT CARDS WILL ONLY BE DELIVERED TO THE

  CARDHOLDERS BILLING ADDRESS 

We take great care to insure that any personal detail you send us remains totally confidential. All credit card information is encrypted when it is transferred over the Internet using SSL Encryption. All personal information is held on a secure server and will not be used in any way without your express permission. For further details see our Privacy Policy.

In order to process your order and to provide you with details of that order at a later stage we do need to collect and retain only the information we require to enable us to carry out our obligations to you. Under no circumstances shall we share your details with any third party for use as marketing. We will only share detail with parties carrying out work on our behalf to complete your order. When you place your order we collect the following information:

• Your E-Mail Address
• Day Time and Home Telephone Numbers
• Home Address and Post Code
• Delivery Address, Postcode and Telephone Number
• Password
• Your Credit Card Details i.e. Credit Card Type, Number, Expiry Date,
• Security Number etc

As required by the UK Data Protection Acts of 1984 and 1998, we follow strict procedures in the storage and disclosure of all information, which you have given us in order to prevent unauthorised access.

Whilst we make every effort to offer an efficient service occasionally mistakes are made, we will endeavour to resolve the complaint within seven working days. Your complaint will be treated fairly, confidentially and with respect. If you have any complaints, comments or suggestions as to how we can improve our service then please contact us at: sales@ddire.co.uk