Privacy

2. Privacy

DD Power Tools is committed to protecting your privacy. We use the information we collect about you to process orders and to provide a more personalised shopping experience. No information collected by us on this site will be sold, rented or loaned except as expressly stated in this privacy policy and consented to by you.

Control of Personal Information.
Any personal information provided to or to be collected by DD Power Tools is controlled primarily by DD Power Tools.

What information do we collect and how do we use it?
We will not collect any information about individuals, except where it is specifically and knowingly provided, for example, at the time of registration (if applicable) or at the time of ordering. This data is referred to in this policy as 'personal information'.
When you order online, by telephone, complete our store order or enquiry forms, we collect personal information such as your name, e-mail address, delivery address, telephone number, credit or debit card number and the cards expiry date. This allows us to process and fulfil your order(s) and to notify you about the status of your order(s).

We will also collect non-transactional data should you enter a competition, request a brochure, take part in a survey, request an e-newsletter or contact www.ddpowertools.co.uk via one of the electronic forms provided.

We may also use the information we collect to occasionally notify you about news and information about goods and services we think you may find valuable including new www.ddpowertools.co.uk services and important functionality changes to the website. At every point on the site where such personal information is collected, we give you the option to tell us if you do not want your personal information used in this way. If at any later stage you decide you would rather not receive such information please contact us online at sales@ddpowertools.co.uk stating in the subject
" Remove from all promotions and advertising." We will remove you as soon as is possible.

The information collected will also be used to help us provide further services on this site in the future.

Will DD Power Tools share the information it receives?
We may in the future employ other companies (contractors) and individuals to perform functions on our behalf. Examples of this would include fulfilling orders, carrying out surveys and installations, delivering packages, sending postal mail and e-mail, removing repetitive information from customer lists, analysing data, providing marketing assistance, processing credit card payments, and providing customer service. Such contractors would have access to personal information needed to perform these functions, but may not use it for other purposes.

Other DD Power Tools related or subsidiary companies may in the future also wish to provide you with news and information about goods and services that maybe of interest to you. At every point on the site where such personal information is collected, we give you the option to tell us if you do not want your personal information disclosed in this way. If at any later stage you decide you do not wish us to continue to disclose your information in this way please contact us online at sales@ddpowertools.co.uk stating in the subject "Remove from all promotions and advertising". We will remove you as soon as is possible.

We may share non-personal aggregate statistics data about visitors to this site, sales and traffic patterns with connected companies or other parties. However, we do not sell or share any information about you as an individual user of this site unless you agree to us doing so.

Cookies
Cookies are alphanumeric identifiers that we transfer to your computer's hard drive through your Web browser to enable our systems to recognize your browser and help us to track visitors to our site, so we can better understand what portions of our site best serve you.
Our cookies do not contain any personally identifying information, but they do enable us to store items in your Shopping Basket between visits.

Most Web browsers automatically accept cookies, but you can usually change your browser settings to prevent this.

It is not possible to purchase using www.ddpowertools.co.uk unless you have cookies turned on and we recommend that you leave them turned on.

The "help" portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether.

How does DD Power Tools protect customer information?
When you place orders, we offer the use, through our third party e-commerce transactional provider, of a secure server. The secure server software (SSL) encrypts all information you input before it is sent anywhere.

What choices do I have?
You do not have to provide DD Power Tools with any of the information requested.
If at any stage you change your preferences and decide you would rather not receive news and information about goods and services from DD power tools or from other companies in its connection please contact us online by e-mailing sales@ddpowertools.co.uk stating in the subject "Remove from all promotions and advertising." We will remove remove you as soon as is possible.

When you order from us we need to know your name, address, contact details and credit or debit card details. However, we respect your privacy. We do not sell, rent, or loan any identifiable information regarding our on-line customers to any third party. Any information you give to us is held with the utmost care and security and will not be used in ways to which you have not consented.

We do not use any of your information for marketing purposes, either for ourselves, or by passing it onto another party. We respect your privacy. We collate only the minimum details solely in order to process your order. Should you have any queries relating to the privacy of your details or order, please contact Mr Mike English on 01276 31132 or email mike@ddpowertools.co.uk and Mr Mike English will deal with your queries directly.